Quality Management Review
The Goal: “ZERO DEFECT”

The Chapters of our quality system

Chap. 01 - KPI (Key Performance Indicator)
Chap. 02 - Quality System
Chap. 03 - Environment and Safety
Chap. 04 - Human Resources
Chap. 05 - Product Quality
Ch. 06/07 - Customer Satisfaction/Automotive satisfaction
Ch. 08 - Sales
Ch. 09 - Production
Ch. 10 - Production costs
Ch. 11 - Engineering
Ch. 12 - Maintenance
Ch. 13 - Purchasing

Total customer satisfaction

Quality Mgt. Review
based on
chapter 13
Monthly quality management
check Audit plan
Control Plan of continuous
improvement PFMEA
Continuous improvement
Procedures and operative
instructions improvements
Quality charts
Daily, weekly meetings
Training
Procedures and
operative instructions