Quality Management Review
The Goal: “ZERO DEFECT”

The Chapters of our quality system

Ch. 01 - KPIs
Ch. 02 - Quality Management System Area
Ch. 03 - Personnel Area
Ch. 04 - Customer Satisfaction Area
Ch. 05 - Commercial Area
Ch. 06 - Supplier Area
Ch. 07 - IT Area
 

Total customer satisfaction

Quality management
according to
ISO9001 standard

Monthly quality management
check Audit plan 
Control Plan of continuous
improvement 
Continuous improvement
Procedures and operative
instructions improvements

Quality charts
Daily, weekly meetings
Training
Procedures and
operative instructions